GENERAL CONDITIONS
All dogs must be fully vaccinated (DHPPI & LEPTO) to include Kennel Cough at least 4 weeks prior to their stay at Proper Dog.
Dogs must be microchipped and it is recommended to be insured for medical treatment.
A secure collar with loop for tag must be worn. All dogs staying with us will wear a tag that states where they are staying.
Proper Dog cannot take entire male dogs or bitches who are in season; a bitch’s season lasts approximately 3 weeks so this needs to be taken in to consideration when booking holidays. All male dogs must be neutered. I can accept male dogs that have been chemically castrated with the Suprelorin Implant. The implant must have been inserted at least 4 weeks prior to their stay and with written confirmation from your vet.
All owners must sign a consent form when leaving their dog at Proper Dog.
Before booking with Proper Dog, the owner will need to bring the dog in person to Stenwith Mill Farm to assess the dogs temperament with other dogs and to assess the suitability of the boarding for each individual dog. This provides the owner with the opportunity to nosy round and see what their dog will be doing during it’s stay.
HOME BOARDING
To secure the dates for the dog’s stay, owners need to give a minimum £40 non refundable deposit per dog per week of boarding. This secures the dates and is necessary due to spaces being limited. If you need to cancel the booking, you are liable for the whole cost of your dog’s stay, unless dates are cancelled at least one month prior to the start date booked.
Full payment is required prior to the dog’s stay or at the point of drop-off on day of arrival at Proper Dog, not on collection of the dog.
DAY CARE
If regular weekday slots are booked for your dog, a minimum of 1 weeks’ notice is required for cancellation.
Day care is available on an adhoc basis but spaces are popular so booking in advance is advised.